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  Workshops - Special Topics
 
Schedules are subject to change without notice. Please check here frequently for updates.
For a complete list of workshops offered, please check the Workshop Calendar.


To view only one workshop title, please select from the following list:

  
April

 
Tech & Marketing - SEASON 3
Location:Microsoft Store
The Shops At Mission Viejo, #578, 2nd Floor, Mission Viejo 92691
Click here to view map
Date & Time:April 4 2017, Tuesday, from 5:30 PM to 8:30 PM
Cost:No Cost
More Info:


We will start at 5:30 PM: (Registration).
6:00 to 7:00: Workshop: 1st session as below:
7:00 to 7:15: Networking and refreshments.
7:15 to 8:15: Workshop: 2nd session as below:
8:15 to 8:30: Networking and end of sessions.

Session #1: Create Easy Marketing Video using Microsoft PowerPoint & OfficeMix

Presented by Eric Klauss. Eric has over 20 years of experience selling, consulting and recommending business technology solutions, especially ERP & CRM as a customer, consultant and salesperson in the industry. He is also a Small Business Mentor with SCORE Orange County CA and serves as President of the International Association of Microsoft Channel Partners in Southern California.

Session #2: Grow Your Business Using the Power of Networking Tools

Presented by Nagui Guorgui. While being the Chairman & CEO of a Group of Companies in USA and overseas, Nagui Guorgui has 28 years of experience in all phases of the Travel & Hospitality Industry. He managed the business planning and development in USA, Egypt, Libya and Dubai, implemented a cash flow strategy, developed contracts & agreements, created new products, destinations and new markets. He was also in the hotel and restaurant management for several years. He was a master franchisee & importer for several European fashion brands to the Middle East and North Africa. In addition to his business, he is the founder and the Chairman of the Egyptian American Chamber of Commerce in USA (Non-Profit Organization).

Nagui (pronounced Nagy) is fluent in 4 languages, English, French, Arabic and Spanish. He provides his expertise as a SCORE mentor to businesses in Orange County/California.

Click here to follow SCORE Tech, Marketing & Networking events

 
Getting Your Business Productive and Professional Using Technology
Location:OC Hispanic Chamber of Commerce
2130 E 4th St., #160, Santa Ana 92705
Click here to view map
Date & Time:April 5 2017, Wednesday, from 6:00 PM to 9:00 PM
Cost:No Cost
More Info:


This is an intro-level workshop to technology solutions for small businesses. In this workshop our presenters will share tips from their 40+ years of technology experience to help you understand the technology needs in today’s business environment. Topics covered will include What is “Cloud” as well as a series of technology tips to help you get started. Future workshops will then focus more deeply on some of the high level concepts covered in this workshop.

This workshop is presented by Eddie Bader, Eric Klauss, Manish Bhardia and Bryan Iinuma.

Eddie Bader of Company Built started his technology career at the Disneyland Resort working on their SAP. He currently works with many different industries including nonprofits, healthcare providers, and department of defense contractors. Eddie is client-focused and works to develop solution-based IT recommendations that meet a client's needs.

Eric Klauss has over 20 years of experience selling, consulting and recommending business technology solutions, especially ERP & CRM as a customer, consultant and salesperson in the industry. He is also a Small Business Mentor with SCORE Orange County CA and serves as President of the International Association of Microsoft Channel Partners in Southern California.

Manish Bhardia has over 17 years of experience in technical architecture, project management, business process consulting, solutions development and service delivery. He has deployed server architecture for the Port Of Los Angeles, Titan AM, and Hyundai of North America. Manish is a member of the Board for International Association of Microsoft Partners and the Microsoft Community Connection team.

Brian Iinuma has over 25 years' I/T experience in Enterprise Resource Planning (ERP), payment processing, and direct marketing. He is the President and co-founder of Strategic Systems Group, Inc. (SSG), a provider of I/T services to small and mid-sized manufacturing and distribution companies. SSG's core competence is the implementation and support of ERP applications including Infor LN, Microsoft Dynamics, and SYSPRO. Mr. Iinuma is active in the Southern California chapter of International Association of Microsoft Channel Partners (IAMCP - SoCal) and the Microsoft Community Connections Program (MCC). Mr. Iinuma holds B.S. and MBA degrees from the University of California, Los Angeles.

(Registration/Check-in 5:30 to 6:00 PM)
 
Free Legal Clinic For Small Business
Location:Urban Workshop
365-A Clinton Street, Costa Mesa 92626
Click here to view map
Date & Time:April 6 2017, Thursday, from 6:00 PM to 8:30 PM
Cost:No Cost
More Info:


FREE WORKSHOP: LEGAL TOPICS IN STARTING A SMALL BUSINESS IN CALIFORNIA

Come to the workshop to learn about:

• The principal types of legal business structures available in California
• Practical considerations to starting your business
• Responsibilities of small business owners

FREE legal and business assistance provided by volunteers!
• During the workshop, a SCORE volunteer will be available to assist attendees with business questions.
• After the workshop, volunteer attorneys will be available to assist attendees who meet the income eligibility guidelines of the Public Law Center*

* To RSVP or to receive more information, contact Sarah Efthymiou at the Public Law Center at 714-541-1010 x 281, or email sefthymiou@publiclawcenter.org.

(Registration/Check-in 5:30 to 6:00 PM)
 
Tech & Marketing - SEASON 3
Location:Microsoft Store
The Shops At Mission Viejo, #578, 2nd Floor, Mission Viejo 92691
Click here to view map
Date & Time:April 11 2017, Tuesday, from 5:30 PM to 8:30 PM
Cost:No Cost
More Info:


We will start at 5:30 PM: (Registration).
6:00 to 7:00: Workshop: 1st session as below:
7:00 to 7:15: Networking and refreshments.
7:15 to 8:15: Workshop: 2nd session as below:
8:15 to 8:30: Networking and end of sessions.

Session #1: Use Excel to Build a Dashboard in an Hour

Presented by Vazi Okhandiar. Vasi is a consultant, trainer and entrepreneur, has over 20 years of software development and 15 years of teaching experience. Previously, she has worked for Fortune 100 companies including Toyota, Hewlett Packard and Computer Science Corporation. Vazi holds B.S. in Electrical Engineering and MBA from the University of California, Irvine and M.S. in Computer Science from Illinois Institute of Technology. She is Microsoft Certified Trainer, Certified Project Management Professional (PMP) and a member of International Society for Technology in Education (ISTE) Leadership Committee. She provides her expertise as a SCORE Mentor to business clients in Southern California.

Session #2: Effective Communications Win Business

Presented by John Pietro. John has over 40 years experience in Marketing, Advertising and Promotions. He has been an Executive for Corporations like Wendy's, Denny's, worked for large advertising agencies like Omnicom and has been an entrepreneur operating his own agency AMP for twelve years. He worked on the famous Where's The Beef Campaign while at Wendy's. He has been a teacher, coach and motivator of people for years. He has built and executed successful marketing programs for clients for many years.

Click here to follow SCORE Tech, Marketing & Networking events

 
Intellectual Property Fundamentals For The Start-up
Location:Rancho Santa Margarita Bell Tower Regional Community Ctr.
22232 El Paseo, Rancho Santa Margarita 92688
Click here to view map
Date & Time:April 11 2017, Tuesday, from 6:00 PM to 9:00 PM
Cost:No Cost
More Info:


Learn the difference between patent, trademark, trade secret, and copyright protection. Which type of protection is right for you? What happens if you do not seek protection? What are the limits to protection? What is the cost of protection?

This workshop is presented by Michael Shimokaji of the law firm of Shimokaji & Associates, P.C., of Irvine, specialists in intellectual property. For more than 20 years Mr. Shimokaji has supported clients in industries as diverse as aerospace, apparel, household products, medical devices, software, telecommunications, photo imaging, and semiconductors. He is the author of numerous articles and has lectured for local and national organizations, as well as abroad. He served on the Executive Committee for the California State Bar Intellectual Property Section and recently completed a term on the California State Bar Federal Courts Committee. Mr. Shimokaji has been a member of the editorial board for The Journal of The Association of University Technology Managers. He is admitted to the California Bar and admitted to practice before the United States Patent and Trademark Office.

(Registration/Check-in 5:30 to 6:00 PM)
 
Instagram Images & Video For The Fearless
Location:Mission Viejo City Hall
200 Civic Center, Saddleback Room, Mission Viejo 92691
Click here to view map
Date & Time:April 12 2017, Wednesday, from 1:30 PM to 4:30 PM
Cost:$35 pre-register online; $45 at the door (cash or check only)
More Info:


Helpful tips to create share worthy images and video! Is your business on Instagram…do you feel like you might be missing out if you’re not using it yet? Well, you should look closely at this social media site as a way to engage with your customers and find new followers for your service or brand. If you think Instagram is only about beautiful faraway places or amazing food, join me for tips, apps, and hands on best practices on how to create SHAREWORTHY images and video for your Instagram account.

Let’s dive in with:
• Why your business should be on Instagram
• What the heck is a hashtag?
• How to make your images really pop
• How to make quick social media videos to share on Instagram
• How to re-purpose those very images and video

Instagram is all about images so join us to see how you can improve your images with filters and some simple techniques so they look great! Learn what to look for when you are composing your photos and yes, creating your own DIY Videos.

Roni Ramos, Founder & President of Harmony 3 Productions presents this workshop. Roni is a Constant Contact Authorized Local Expert and regularly speaks at educational seminars where she shares tips and advice on a variety of online marketing methods. She has worked in commercial and advertising photography for over 2 decades, and with the launch of Harmony 3 is able to bring that level of production to clients looking to add video to their marketing. Harmony 3 is more than a one stop photo and video production company, from initial concept thru to final production, Harmony 3 treats your business as their own. With the goal to provide more than just an effective marketing tool, but to work with you - to bring your brand alive with video.

(Registration/Check-in 1:00 PM to 1:30 PM
 
What Makes A Great Website Plus Live Website Critiques
Location:Fullerton Public Library
353 W Commonwealth Ave, Fullerton 92832
Click here to view map
Date & Time:April 13 2017, Thursday, from 6:00 PM to 9:00 PM
Cost:No Cost
More Info:


The foundation of your digital marketing strategy is your website. Without a great website, you’re building a marketing house on digital sand. Make sure your website attracts, holds, and converts new visitors and customers.

Plus, useful tips from Stu's new book on internet marketing.

By the end of this session, you’ll have actionable information on:
• What makes a good home page
• Why page load speed is critical
• What is website usability and how can it help my website?
• How can I know what visitors are doing when they arrive on my website?
• How do I prevent my site from being hacked?
• How do I select the best hosting company?
• Do I need a blog?
• What’s the best content, color, and design for a website?
• See live website critiques randomly selected from audience participants!
• And much, much more…

After this session you will never see websites the same. It will change your view of how you see your website plus give you practical steps to increase sales via your website. Don’t miss this informative and interactive event.

Stuart Atkins of Atkins Marketing Solutions presents this workshop. Stu is a marketing consultant, author, blogger, speaker and Adjunct Professor of Marketing at Cal State Fullerton's Mihaylo College of Business and Economics.

(Registration/Check-in 5:30 to 6:00 PM)
 
Tech & Marketing - SEASON 3
Location:Microsoft Store
The Shops At Mission Viejo, #578, 2nd Floor, Mission Viejo 92691
Click here to view map
Date & Time:April 18 2017, Tuesday, from 5:30 PM to 8:30 PM
Cost:No Cost
More Info:


We will start at 5:30 PM: (Registration).
6:00 to 7:00: Workshop: 1st session as below:
7:00 to 7:15: Networking and refreshments.
7:15 to 8:15: Workshop: 2nd session as below:
8:15 to 8:30: Networking and end of sessions.

Session #1: Building a Customer Generating Website to Attract More Clients

Presented by Eric Klauss. Eric has over 20 years of experience selling, consulting and recommending business technology solutions, especially ERP & CRM as a customer, consultant and salesperson in the industry. He is also a Small Business Mentor with SCORE Orange County CA and serves as President of the International Association of Microsoft Channel Partners in Southern California.

Session #2: How to Get the Funds You Need Using Crowdfunding

Presented by Robert Kovacev. Robert is recently retired from a multi-faceted career as a technologist, an international marketing executive, and a university professor of Entrepreneurship and Finance. Robert is currently active with the Orange County and San Gabriel Valley Chapters of SCORE and with the CSUF Center for Entrepreneurship Start-Up Incubator. He works with start-up companies and established businesses assisting them with marketing and finance issues and preparing them to obtain angel financing and mount CrowdFunding campaigns to take advantage of the popularity of the major CrowdFunding platforms.

Click here to follow SCORE Tech, Marketing & Networking events

 
Secrets To Buying A Franchise
Location:La Palma Community Center
7821 Walker Street, Royal Palm Room, La Palma 90623
Click here to view map
Date & Time:April 20 2017, Thursday, from 6:00 PM to 9:00 PM
Cost:No Cost
More Info:


You will learn how to evaluate starting a franchise vs. an independent business vs. buying an existing business; the best types of franchises to open in today’s economy; the myths about franchising; the costs to start a franchise; how to research a franchise to make sure it’s the right choice; how to decide which franchises are best for you; what mistakes to avoid when choosing and researching a franchise; negotiation issues; California laws & common issues; legal documents, e.g. disclosure document and franchise agreement.

Page Nicol of FranNet presents this workshop. Page has 25 years of franchise development and ownership experience. He developed over 65 Mail Boxes Etc locations in San Diego as the Master Developer in 1987 and owned and operated four UPS Store locations ranked in the top 1% of over 5000 locations in the world. He currently co-owns the Southern California and Pacific NW territories for Franchise Network, the nation’s oldest franchise consulting business, via which he helps others realize the freedom and benefits of owning their own business and to exit the Corporate Rat Race.

(Registration/Check-in 5:30 to 6:00 PM)
 
Tech & Marketing - SEASON 3
Location:Microsoft Store
The Shops At Mission Viejo, #578, 2nd Floor, Mission Viejo 92691
Click here to view map
Date & Time:April 25 2017, Tuesday, from 5:30 PM to 8:30 PM
Cost:No Cost
More Info:


We will start at 5:30 PM: (Registration).
6:00 to 7:00: Workshop: 1st session as below:
7:00 to 7:15: Networking and refreshments.
7:15 to 8:15: Workshop: 2nd session as below:
8:15 to 8:30: Networking and end of sessions.

Session #1: Using CRM Tools to Manage and Retain Your Customers!

Presented by Eric Klauss. Eric has over 20 years of experience selling, consulting and recommending business technology solutions, especially ERP & CRM as a customer, consultant and salesperson in the industry. He is also a Small Business Mentor with SCORE Orange County CA and serves as President of the International Association of Microsoft Channel Partners in Southern California.

Session #2: Using Microsoft Planner as a Project Management Tool for Small Business

Presented by Vazi Okhandiar. Vasi is a consultant, trainer and entrepreneur, has over 20 years of software development and 15 years of teaching experience. Previously, she has worked for Fortune 100 companies including Toyota, Hewlett Packard and Computer Science Corporation. Vazi holds B.S. in Electrical Engineering and MBA from the University of California, Irvine and M.S. in Computer Science from Illinois Institute of Technology. She is Microsoft Certified Trainer, Certified Project Management Professional (PMP) and a member of International Society for Technology in Education (ISTE) Leadership Committee. She provides her expertise as a SCORE Mentor to business clients in Southern California.

Click here to follow SCORE Tech, Marketing & Networking events

 
Common Legal Questions For Businesses
Location:Tustin Public Library
345 E. Main Street, Tustin 92780
Click here to view map
Date & Time:April 27 2017, Thursday, from 6:00 PM to 9:00 PM
Cost:No Cost
More Info:


DON'T MISS THIS WORKSHOP!! Here's your chance to get answers to your business legal questions without paying an arm and a leg.

New business owners often have questions regarding the formalities required to get their business off the ground. This seminar assists the small business owner in determining the best legal structure for their business. In addition, the seminar addresses the common types of contracts small business owners encounter and provides attendees with tips for entering contracts. Finally, the seminar will also touch on protecting the intellectual property of a small business.

Matthew Reynolds of Kring & Chung, Attorneys LLP presents this workshop. Matt graduated Summa Cum Laude from Youngstown State University and Cum Laude from Pepperdine University. He is a successful litigator over a broad spectrum of cases, including legal malpractice, product liability, toxic torts, personal injury, catastrophic injury, fraud, wrongful death, contracts, trademarks, business, insurance and construction. Today he specializes in performance contracting, energy, construction, and fraud, as well as business litigation. He represents both Plaintiffs and Defendants. Last year, Mr. Reynolds, in coordination with other attorneys, recovered $7,285,000 on behalf of Plaintiff clients. On the Defense side, in 2009, Mr. Reynolds wrote a single motion wherein the Court dismissed $1,700,000 in claims brought against his client.

(Registration/Check-in 5:30 to 6:00 PM)
 
Introduction To Windows 10
Location:Digital Media Center
1300 S. Bristol, Santa Ana 92704
Click here to view map
Date & Time:April 27 2017, Thursday, from 6:00 PM to 9:00 PM
Cost:No Cost
More Info:


Meet Windows 10 - Windows 10 is the latest in a series of operating systems by Microsoft. Windows powers approximately 90% of the world’s personal computers and Windows 10 seems to me the most capable and highest rated version to date. This three-hour seminar will introduce you to Windows 10, show you how to install and set it up and show you how to use many of its new and highly acclaimed features.

Dan Feinberg presents this workshop. Dan has been a “techie” since he was a teenager. As a volunteer he teaches computer use to seniors; as a hobby he builds extreme computers. Dan is President and CEO of Fein-Line Associates, Inc., a consulting firm focused on the electronic interconnect and assembly industries and also a founding Partner in the Quantum Performance Group, LLC, a market research firm. He formerly was president of Morton Electronic Materials, a $220 million division of Morton International, Inc. He has authored numerous articles, presented papers at various industry events, and taught tutorials. Dan writes a monthly column for CircuiTree magazine.

(Registration/Check-in 5:30 to 6:00 PM)
 
 
  
May

 
Tech & Marketing - SEASON 3
Location:Microsoft Store
The Shops At Mission Viejo, #578, 2nd Floor, Mission Viejo 92691
Click here to view map
Date & Time:May 2 2017, Tuesday, from 5:30 PM to 8:30 PM
Cost:No Cost
More Info:


We will start at 5:30 PM: (Registration).
6:00 to 7:00: Workshop: 1st session as below:
7:00 to 7:15: Networking and refreshments.
7:15 to 8:15: Workshop: 2nd session as below:
8:15 to 8:30: Networking and end of sessions.

Session #1: Use Social Media Tools to Broadcast Your Marketing Messages

Presented by Eric Klauss. Eric has over 20 years of experience selling, consulting and recommending business technology solutions, especially ERP & CRM as a customer, consultant and salesperson in the industry. He is also a Small Business Mentor with SCORE Orange County CA and serves as President of the International Association of Microsoft Channel Partners in Southern California.

Session #2: Start a Life Style Business From Home with Almost “No New Investment”

Presented by Nagui Guorgui. While being the Chairman & CEO of a Group of Companies in USA and overseas, Nagui Guorgui has 28 years of experience in all phases of the Travel & Hospitality Industry. He managed the business planning and development in USA, Egypt, Libya and Dubai, implemented a cash flow strategy, developed contracts & agreements, created new products, destinations and new markets. He was also in the hotel and restaurant management for several years. He was a master franchisee & importer for several European fashion brands to the Middle East and North Africa. In addition to his business, he is the founder and the Chairman of the Egyptian American Chamber of Commerce in USA (Non-Profit Organization).

Click here to follow SCORE Tech, Marketing & Networking events

 
Women's Breakfast
Location:Center Club
650 Town Center Dr, Costa Mesa 92626
Click here to view map
Date & Time:May 5 2017, Friday, from 7:30 AM to 10:30 AM
Cost: $35 pre-register online by May 3; $40 AFTER May 3 and at the door (cash or check only). Valet Parking included.
More Info:


If you know someone who owns a small to medium sized business, they need this breakfast. It's an opportunity to:

•Learn from other successful businesswomen
•Network with other small business owners
•Share ideas, experience and advice
•Learn about the services of SCORE

Note: general registration begins at 7:30 a.m.
 
Become a Better Business Manager with Better Information
Location:Chapman University
549 W. Palm, Orange 92868
Click here to view map
Date & Time:May 8 2017, Monday, from 6:00 PM to 9:00 PM
Cost:No Cost Workshop; Fee for Parking
More Info:


We’ll start by looking at how you can use Microsoft Excel with PowerPivot as well as Microsoft PowerBI to give your business better reporting and data visualization.

This workshop is presented by Eddie Bader, Eric Klauss, Manish Bhardia and Bryan Iinuma.

Eddie Bader of Company Built started his technology career at the Disneyland Resort working on their SAP. He currently works with many different industries including nonprofits, healthcare providers, and department of defense contractors. Eddie is client-focused and works to develop solution-based IT recommendations that meet a client's needs.

Eric Klauss has over 20 years of experience selling, consulting and recommending business technology solutions, especially ERP & CRM as a customer, consultant and salesperson in the industry. He is also a Small Business Mentor with SCORE Orange County CA and serves as President of the International Association of Microsoft Channel Partners in Southern California.

Manish Bhardia has over 17 years of experience in technical architecture, project management, business process consulting, solutions development and service delivery. He has deployed server architecture for the Port Of Los Angeles, Titan AM, and Hyundai of North America. Manish is a member of the Board for International Association of Microsoft Partners and the Microsoft Community Connection team.

Brian Iinuma has over 25 years' I/T experience in Enterprise Resource Planning (ERP), payment processing, and direct marketing. He is the President and co-founder of Strategic Systems Group, Inc. (SSG), a provider of I/T services to small and mid-sized manufacturing and distribution companies. SSG's core competence is the implementation and support of ERP applications including Infor LN, Microsoft Dynamics, and SYSPRO. Mr. Iinuma is active in the Southern California chapter of International Association of Microsoft Channel Partners (IAMCP - SoCal) and the Microsoft Community Connections Program (MCC). Mr. Iinuma holds B.S. and MBA degrees from the University of California, Los Angeles.

(Registration/Check-in 5:30 to 6:00 PM)
 
Tech & Marketing - SEASON 3
Location:Microsoft Store
The Shops At Mission Viejo, #578, 2nd Floor, Mission Viejo 92691
Click here to view map
Date & Time:May 9 2017, Tuesday, from 5:30 PM to 8:30 PM
Cost:No Cost
More Info:


We will start at 5:30 PM: (Registration).
6:00 to 7:00: Workshop: 1st session as below:
7:00 to 7:15: Networking and refreshments.
7:15 to 8:15: Workshop: 2nd session as below:
8:15 to 8:30: Networking and end of sessions.

Session #1: Using Marketing Automation Tools to Expand Your Reach in the Digital World

Presented by Eric Klauss. Eric has over 20 years of experience selling, consulting and recommending business technology solutions, especially ERP & CRM as a customer, consultant and salesperson in the industry. He is also a Small Business Mentor with SCORE Orange County CA and serves as President of the International Association of Microsoft Channel Partners in Southern California.

Session #2: “The Purple Cow Secret of Successful Businesses” – Defining Your Unique Selling Proposition

Presented by Gregg Arends. Gregg has over 25 years of consumer marketing experience and an MBA from Kellogg Graduate School of Management at Northwestern University. Gregg has held major marketing positions in both small and large businesses including Jim Beam Brands, ConAgra, Hansen Beverage (aka Monster Energy), and The Omnicom Group. As an agency executive, he worked in a wide variety of industries for major clients including Nissan, Kia Motors, Procter & Gamble, Lawry’s Foods, and Mattel. Gregg also established his own beverage marketing agency and has worked with several small beverage brands from concept through launch phases. Gregg currently works part time as an Adjunct Professor of Marketing at Cal Poly Pomona where he teaches both undergrad and MBA classes in marketing strategy, advertising, promotions and international marketing.

Click here to follow SCORE Tech, Marketing & Networking events

 
Secrets To Buying A Franchise
Location:La Habra Community Center
101 W La Habra Blvd, El Camino Room, La Habra 90631
Click here to view map
Date & Time:May 10 2017, Wednesday, from 5:30 PM to 8:30 PM
Cost:No Cost
More Info:


You will learn how to evaluate starting a franchise vs. an independent business vs. buying an existing business; the best types of franchises to open in today’s economy; the myths about franchising; the costs to start a franchise; how to research a franchise to make sure it’s the right choice; how to decide which franchises are best for you; what mistakes to avoid when choosing and researching a franchise; negotiation issues; California laws & common issues; legal documents, e.g. disclosure document and franchise agreement.

Page Nicol of FranNet presents this workshop. Page has 25 years of franchise development and ownership experience. He developed over 65 Mail Boxes Etc locations in San Diego as the Master Developer in 1987 and owned and operated four UPS Store locations ranked in the top 1% of over 5000 locations in the world. He currently co-owns the Southern California and Pacific NW territories for Franchise Network, the nation’s oldest franchise consulting business, via which he helps others realize the freedom and benefits of owning their own business and to exit the Corporate Rat Race.

(Registration/Check-in 5:00 to 5:30 PM)
 
The Best Customer Service...How To...The Basics
Location:Fullerton Public Library
353 W Commonwealth Ave, Fullerton 92832
Click here to view map
Date & Time:May 11 2017, Thursday, from 6:00 PM to 9:00 PM
Cost:No Cost
More Info:


This is a very interactive, high energy workshop that focuses on the simple fact that if the employers treat their people right - hire the right people, train them right, reward them right, hold them accountable, etc. - then their people will always go the extra distance for the customer and their employer. The premise is very simple: Treat people how you want to be treated as a way of life. By taking that simple basic concept and expanding it into specific behaviors and key focus areas, any business or person can and will improve their financial and personal success. If you always do what you've always done...you'll always get what you've always gotten. Want to get a different result? Then it's time to do something different.

The presenter of this workshop is Dan Quinn, Director of Corporate Relations, Easter Seals Southern California. The key elements that he brings to every presentation are his experience and passion. With an entire career spent in the field of hands-on retail, he is able to relate to associates at all levels because "I've been there" doing what they do. He has over 30 years of customer service and training experience, making dynamic, hands-on, innovative training happen at all levels from one-on one mentoring to corporate presentations. He delivers workshops that people come away from saying things like: "I can do that", "That's the kind of Leader I want to be", "That was the best meeting I've ever attended"! Then they create a different, winning experience for their associates and their customers.

(Registration/Check-in 5:30 to 6:00 PM)
 
Tech & Marketing - SEASON 3
Location:Microsoft Store
The Shops At Mission Viejo, #578, 2nd Floor, Mission Viejo 92691
Click here to view map
Date & Time:May 16 2017, Tuesday, from 5:30 PM to 8:30 PM
Cost:No Cost
More Info:


We will start at 5:30 PM: (Registration).
6:00 to 7:00: Workshop: 1st session as below:
7:00 to 7:15: Networking and refreshments.
7:15 to 8:15: Workshop: 2nd session as below:
8:15 to 8:30: Networking and end of sessions.

Session #1: Cybersecurity: 80% of Small Businesses Don’t Survive an Attack. Don’t Become a Statistic.

Presented by Eric Klauss and Microsoft partners.

Session #2: Getting Your Business Productive and Professional Using Technology

Presented by Eric Klauss. Eric has over 20 years of experience selling, consulting and recommending business technology solutions, especially ERP & CRM as a customer, consultant and salesperson in the industry. He is also a Small Business Mentor with SCORE Orange County CA and serves as President of the International Association of Microsoft Channel Partners in Southern California.

Click here to follow SCORE Tech, Marketing & Networking events

 
Common Legal Questions For Businesses
Location:Fullerton Public Library
353 W Commonwealth Ave, Fullerton 92832
Click here to view map
Date & Time:May 18 2017, Thursday, from 6:00 PM to 9:00 PM
Cost:No Cost
More Info:


DON'T MISS THIS WORKSHOP!! Here's your chance to get answers to your business legal questions without paying an arm and a leg.

New business owners often have questions regarding the formalities required to get their business off the ground. This seminar assists the small business owner in determining the best legal structure for their business. In addition, the seminar addresses the common types of contracts small business owners encounter and provides attendees with tips for entering contracts. Finally, the seminar will also touch on protecting the intellectual property of a small business.

Matthew Reynolds of Kring & Chung, Attorneys LLP presents this workshop. Matt graduated Summa Cum Laude from Youngstown State University and Cum Laude from Pepperdine University. He is a successful litigator over a broad spectrum of cases, including legal malpractice, product liability, toxic torts, personal injury, catastrophic injury, fraud, wrongful death, contracts, trademarks, business, insurance and construction. Today he specializes in performance contracting, energy, construction, and fraud, as well as business litigation. He represents both Plaintiffs and Defendants. Last year, Mr. Reynolds, in coordination with other attorneys, recovered $7,285,000 on behalf of Plaintiff clients. On the Defense side, in 2009, Mr. Reynolds wrote a single motion wherein the Court dismissed $1,700,000 in claims brought against his client.

(Registration/Check-in 5:30 to 6:00 PM)
 
Hiring Made Easy
Location:Fullerton Public Library
353 W Commonwealth Ave, Fullerton 92832
Click here to view map
Date & Time:May 25 2017, Thursday, from 10:30 AM to 1:30 PM
Cost:No Cost
More Info:


Hiring the right person is the key to success to any business. In a recent study it was estimated that it costs over $65,000 to hire one 25K level employee. With that much money at stake you can’t afford to be wrong. Two of the Top Five reasons for a business to fail directly relate to interviewing and hiring properly. The majority of businesses large and small do less than a decent job in hiring which ends up costing their businesses loss of sales, upset customers and creating internal frustrations as well as potential lawsuits. You will leave this workshop with far more confidence in how to find, interview, hire, motivate, compensate and avoid or prevent lawsuits. Doing it wrong can cost you tens of thousands of dollars. You will learn how to do it right and recruit & keep the best staff members.

Subjects covered:

• What Are You Looking For?
• Creating Job Descriptions & Ads
• Resumes
• Finding The Applicants
• Questions To Ask
• Interview Stoppers
• Testing
• References
• Making An Offer
• Motivating Employees
• Terminations

Barry McKinley of SCORE presents this workshop. He has operated 10 different companies in 5 different industries (Medical, Surf, Motorsports, Insurance and Personnel). He either started or purchased each of these businesses. He later sold each of the companies to investors, employees, competitors including a Fortune 1000 Company. In his career he has interviewed and hired 1000’s of employees for his many different companies. With this much experience he has made every hiring mistake that can be made (some twice). As a SCORE Member he has participated in over 2,000 face to face sessions with business owners and twice that number via cyber counseling.

(Registration/Check-in 10:00 to 10:30 PM)
 
 
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